MORE QUESTIONS
1. Q: How do I place an order?
Please send us your purchase order by email or fax, or you can request a proforma invoice for your order. Please provide the following information for your order:
1) Product information: Quantity, specifications (size, material, color, logo, and packing requirements), artwork, or samples would be ideal.
2) Delivery time needed.
3) Shipping information: Company name, address, phone number, and destination seaport/airport.
4) Contact details for the forwarder, if available, in China.
2. Question: How long will it take to receive a sample from us and what is the process for obtaining one?
A: If you need samples to test, we can create them according to your request. Transportation, freight, and sample costs are required. However, the sample cost can be refunded if a formal order is confirmed and the quantity reaches at least one container.
3. Q: What are the payment terms for sample costs and order amounts?
For samples, we accept payment via T/T. For orders, we can accept payment via T/T or L/C.
4. Q: What is the entire process for conducting business with us?
A: 1) First, please provide the details of the products you need so that we can provide you with a quote.
Once we have discussed discuss confirmed confirm all the details, we will a proforma invoice to the client, with a requirement of a client, 30% deposit before production.
3) We will send photos all the all packaging packing, and the and B/L to the for after the after goods are finished. We will arrange the shipment once we receive the balance.
5. Q: What advantages do we have?
With over 15 years of experience in the industry, we are able to anticipate and address any potential issues with orders and products. Therefore, it will help reduce the risk of unfavorable situations.
If you are interested in our products or have any other tile inquiries, please feel free to let us know. We will do our best to assist you.